Privacy Policy for the DoggoMeal Website

The controller within the meaning of the GDPR is DoggoMeal – Kim Marques, Ziegelstraße 10, 34121 Kassel, Germany.

Contact: support@doggomeal.de. The full provider details can be found in our legal notice at doggomeal.de/en/impressum.

The DoggoMeal website is delivered via Vercel. We use Supabase for authentication, database, storage and parts of the API processing. When you access the website, technically necessary server and security data are processed, in particular the IP address, date and time, requested content, referrer, browser type, operating system and status information.

This processing is necessary to provide the website securely, reliably and with good performance, to analyse errors and to prevent abuse.

We currently do not use any marketing or retargeting cookies on the website. Only technically necessary cookies or comparable browser storage are used.

These include in particular session cookies for login and account features, the storage of your cookie decision and local browser storage for selected convenience features in browser-based DoggoMeal areas.

If you accept optional convenience cookies, we may store app download and partner attribution, e.g. the source, campaign or partner code of a store click. These cookies are not used for retargeting and are not set for third-party advertising networks.

If you use the Food Check (“Futter-Check”), partner pages, app download links or the partner enquiry form, we process the information you enter as well as technical usage data, e.g. page, campaign, partner code, referrer, browser information and a truncated hash of the IP address.

We use this data to answer enquiries, evaluate partner funnels, prevent abuse and develop DoggoMeal further as a business. The Food Check does not replace a veterinary diagnosis or nutritional advice.

To understand which pages are read and how visitors find DoggoMeal, we use Vercel Web Analytics. The service works without cookies and without identifiers that work across devices or websites. A visit is only recognised via a hash derived from the respective request, which is discarded after 24 hours. We only see aggregated statistics and cannot identify anyone from them.

For each page view, the following is recorded: time, page visited, referring page (referrer), campaign details from utm parameters, approximate location (country, region, city), operating system, browser and device type. Before sending, we remove all other parameters from the address, replace invitation codes, usernames and message IDs in the path with placeholders and do not count login, internal or system areas at all.

In addition, we count page views ourselves to see how the website is used in each language (German, English, Thai) and country. For each page view we store: time, page visited (with the same placeholders as above), language of the page, country (derived from the IP address; we do not store the IP address itself for this), device type (mobile device or computer), the name of the referring website and a daily identifier. The daily identifier is a hash of the IP address, browser identifier and date with a secret key. It changes every day, cannot be reversed and is only used to count visitors per day. If you change the language using the language switcher, we also store the original and the new language. We set no cookies for this either; we delete the entries after 14 months at the latest. An objection (below) applies to both measurements.

You can object to the measurement at any time. The choice applies to this browser:

When you register, log in or use browser-based account features, we process in particular your e-mail address, authentication data, session information and the profile, dog profile and community data belonging to your account.

This concerns in particular login, registration confirmation, profile data, deletion requests, support cases and further browser-based features, insofar as they are offered on the website.

Providing an e-mail address and login credentials is necessary to create and use a DoggoMeal account; without them, no account can be provided. Dog profile details (including the dog’s weight, age, activity level, allergies and intolerances) are voluntary but are required for the recipe and portion calculation. These details relate to the animal and are not health data of a natural person within the meaning of Art. 9 GDPR.

If you upload content via browser-based DoggoMeal features or contact us, we process the data you provide, e.g. profile details, images, messages and e-mail content.

Transactional e-mails and support communication may be processed via our mail infrastructure, Resend and internal support and mailbox systems, insofar as this is necessary for communication, verification, support handling or follow-up.

Data processing agreements pursuant to Art. 28 GDPR are in place with the service providers listed below. On request at support@doggomeal.de, we will provide a copy of the safeguards used for third-country transfers.

To exercise your rights or if you have questions about data protection, you can contact us at support@doggomeal.de.

The supervisory authority responsible for us is the Hessian Commissioner for Data Protection and Freedom of Information (Der Hessische Beauftragte für Datenschutz und Informationsfreiheit, HBDI), Postfach 3163, 65021 Wiesbaden, Germany. You may also contact the supervisory authority of your habitual place of residence.

There is no automated decision-making producing legal effects or similarly significant effects within the meaning of Art. 22 GDPR. The recipe and portion calculation is a deterministic calculation based on your dog profile details (e.g. weight, age, activity level) and does not replace veterinary advice.

We update this privacy policy when features, the services used or legal requirements change. The current version is available at any time at doggomeal.de/datenschutz (German, binding) and doggomeal.de/en/datenschutz (English translation).